GrandIvy Casino Cookie Policy

At Grand Ivy, we are committed to transparency about how we collect and use data when you visit our website at grandivy.com. This Cookie Policy explains what cookies are, the types we use, and how you can manage your preferences. By continuing to use our platform, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our full Privacy Policy to understand how we protect your personal data.

What Are Cookies?

Cookies are small text files placed on your device — computer, smartphone, or tablet — when you visit a website. Here at GrandIvy, we use cookies and similar tracking technologies to make our platform work efficiently, remember your preferences, and deliver a personalised experience. Cookies allow us to recognise returning visitors, analyse site traffic, and ensure that our grand ivy online casino operates securely and smoothly for every user.

Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (remaining on your device for a set period or until manually removed). We also distinguish between first-party cookies (set directly by us) and third-party cookies (set by our trusted partners and service providers).

Types of Cookies We Use

Strictly Necessary Cookies

At GrandIvy Casino, we rely on strictly necessary cookies to make our website function. Without these cookies, core services — such as the grand ivy casino login process, account authentication, secure session management, and fraud prevention — would not operate. These cookies cannot be disabled, as they are essential to the delivery of our services. They do not store any personally identifiable information beyond what is required to maintain your secure session.

• Session authentication and grand ivy login security
• Load balancing and server performance management
• Compliance with UK Gambling Commission (account no. 52894) and Malta Gaming Authority (MGA/B2C/370/2017) regulatory requirements
• Fraud detection and responsible gambling controls

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our Grand Ivy platform. These cookies collect aggregated, anonymised data about page visits, traffic sources, and user journeys — helping us improve the casino grand ivy experience for all players. Information gathered through analytics cookies helps us optimise the grand ivy casino mobile experience, fix technical issues, and develop new features.

• Tracking which pages are visited most frequently
• Measuring load times and identifying errors
• Understanding how players navigate our grand ivy casino games library
• Monitoring performance of our grand ivy mobile casino interface on different devices

Functional Cookies

Our GrandIvy platform uses functional cookies to remember your choices and provide enhanced, personalised features. These cookies allow us to recall your language preferences, currency settings, and display options so that each time you return to the grand ivy online casino, your experience is consistent and tailored to your needs.

• Remembering your preferred language and regional settings
• Storing your display preferences across sessions
• Enabling features such as live chat and customer support widgets (available 24/7 at support@grandivy.com)

Marketing and Targeting Cookies

With your consent, we at Grand Ivy use marketing cookies to show you relevant promotions, grand ivy bonus offers, and personalised content — both on our site and across third-party platforms. These cookies track your browsing behaviour to deliver advertising that reflects your interests, including information about our grand ivy casino free spins, grand ivy promotions, and seasonal prize giveaways such as our $30,000 yearly cash giveaway and $500 weekly prize draws.

• Delivering personalised grand ivy bonus code and promotional content
• Retargeting campaigns across partner advertising networks
• Measuring the effectiveness of our marketing campaigns
• Limiting the frequency of repeated advertisements shown to you

Third-Party Cookies

Our GrandIvy Casino website integrates services from trusted third-party providers — including game studios such as NetEnt, Microgaming, Play'n GO, Evolution, and Pragmatic Play — as well as analytics and payment processing partners. These third parties may set their own cookies on your device when you interact with their embedded services. We do not control third-party cookies, and we recommend reviewing the individual privacy policies of these providers for further information.

At Grand Ivy, we also use cookies in connection with our Sportsbook, enabling features such as Bet Builder, Acca Boosts, and Early Cash-Out. Third-party sports data and odds providers may also place cookies when you access grand ivy betting services.

How Long Do Cookies Last?

The lifespan of cookies we place varies depending on their type and purpose. Session cookies expire as soon as you close your browser. Our GrandIvy persistent cookies typically remain active for between 30 days and 24 months, depending on their function. Marketing cookies from third-party networks may have their own independent expiry periods.

Managing Your Cookie Preferences

We respect your right to control the cookies placed on your device. At Grand Ivy, you can manage your cookie preferences in the following ways:

• Cookie consent tool: When you first visit grandivy.com, we present a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences at any time.
• Browser settings: Most browsers allow you to block or delete cookies through their settings. Please note that disabling necessary cookies may affect your ability to complete the grand ivy casino login or access certain features.
• Third-party opt-outs: You can opt out of interest-based advertising via the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) opt-out tools.

Please be aware that withdrawing consent for certain cookies may impact your access to features of GrandIvy Casino, including personalised grand ivy casino bonus offers and some elements of the grand ivy casino app experience on mobile devices.

Cookies and Responsible Gambling

As a dual-licensed operator regulated by the UK Gambling Commission and the Malta Gaming Authority, we at Grand Ivy take responsible gambling seriously. Some cookies are specifically used to support our safer gambling tools, including deposit limit monitoring, session-time tracking, and self-exclusion management. These cookies are treated as strictly necessary and cannot be disabled.

Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices. At GrandIvy, we will notify you of material changes by displaying a prominent notice on our website or through your registered account. We encourage you to revisit this page regularly to stay informed about how we use cookies.

Contact Us

If you have any questions about how our Grand Ivy platform uses cookies, or if you wish to exercise any of your data rights, please contact our support team. We are available 24/7 via Live Chat at grandivy.com or by email at support@grandivy.com. GrandIvy Casino is operated by White Hat Gaming Limited, registered in Malta (company reg. no. C73232), 85 St John Street, Valletta, VLT1165, Malta.